Systems that monitor and control industrial processes generate a substantial amount of data. When pre-defined parameters deviate from acceptable ranges, these systems trigger alerts. Specialized computer programs manage these alerts, ensuring the right personnel receive them through various communication channels. An example of such a program might notify a plant engineer via email and SMS text message when a pumps pressure falls below a critical threshold.
The capacity to quickly and reliably communicate critical events is paramount to maintaining operational efficiency, ensuring safety, and preventing costly downtime. Historically, these alerts were managed through rudimentary visual and audible signals. Modern implementations provide advanced features such as alarm prioritization, escalation procedures, and detailed reporting capabilities, enabling proactive management and minimizing the impact of potentially disruptive incidents.