Voice over Internet Protocol (VoIP) software designed for macOS enables users to make and receive phone calls via an internet connection, rather than traditional telephone lines. Applications like Skype, Zoom Phone, and dedicated VoIP clients exemplify this software category, providing functionalities ranging from basic calling to advanced features such as video conferencing, call recording, and integration with other business tools.
The proliferation of these applications offers significant benefits including reduced telecommunication costs, enhanced mobility, and increased flexibility. Historically, businesses relied on expensive and inflexible traditional phone systems. The advent of IP-based communication dramatically lowered operational expenses and allowed for scalable solutions that adapt to evolving organizational needs, fostering improved communication and collaboration across geographically dispersed teams.
